The Bad Boys of Cyberspace Deviant Behavior in Online Multimedia Communities and Strategies for Managing it
http://users.rider.edu/~suler/psycyber/badboys.html
” A condensed version of this article was published as: Suler, J.R. and Phillips, W. (1998). The Bad Boys of Cyberspace: Deviant Behavior in Multimedia Chat Communities. CyberPsychology and Behavior, 1, 275-294. “